Credit Card Fraud

Dear Resident,

Surrey police are asking people to be vigilant against a growing problem whereby people, mainly elderly, are becoming the victims of a scam to obtain money from their bank accounts.

The idea behind the scam is that a person will receive a telephone call from someone stating they are calling from their bank and that their account has some fraudulent entries on it.  The person on the phone seems to know a lot about the person they are phoning and sound very convincing.  They then ask the victim to call them back to confirm that they are from their bank.  The line is left open from the callers end so that even if the victim hangs up the phone the line will still remain open and as soon as the victim redials their bank they get straight back through to the person they originally spoke to.  The victim is then asked to key their PIN number into the phone and told that a courier will be sent to the home to collect their card.  Once the scammer has the PIN number and the card they can use this to get cash or make online transfers.

I would be grateful if you could pass this message onto everyone that you know regardless of their age so that nobody falls prey to this kind of scam.

If anyone has ben a victim of this type of scam or if you receive this type of call please telephone Surrey police on 101.

THE MAIN THING TO BEAR IN MIND IS THAT IF YOU DO NOT TRUST, OR KNOW THE PERSON WHO IS ON THE TELEPHONE DO NOT GIVE OUT ANY PERSONAL DETAILS.

Thank you.

If you need to contact us in the meantime, you can reach us on Email: 12774@surrey.pnn.police.uk Tel: 101